The Impact of Organizational Factors on E - government Implementation �

This study describes the state of e-government implementation in Jordan and reports certain organizational characteristics that are important to its adoption. The purpose of this research paper is to identify and study the impact of the organizational factors on e-government implementation and provide recommendations to decision makers that support its adoption. Extensive literatures on e-government implementation in different parts of the world are reviewed to achieve a comprehensive understanding of the impact of organizational factors on e-government implementation. Based on the literature, a research framework and related hypotheses are developed that include the most important organization factors that influence egovernment implementation. This study is exploratory in nature and based on quantitative approach. A survey-based questionnaire was tested in two key public service agencies in Jordan. The study found five organizational factors out of seven to be supported and affect e-government implementation in Jordan. These are organization culture, top management support, organization strategy, employees’ skill, and organization size.